Audio Intelligence service turns voice data into clear, organized information, letting businesses:
Our service uses structured outputs to convert complex voice interactions into organized, actionable insights.
Structured outputs allow our system to process conversations and deliver data in a clean, predictable format like JSON.
This includes:
Automatically generates concise summaries of conversations, providing key points without needing to listen to the entire call.
Detects the emotional tone of the customer (happy, frustrated, neutral), helping you understand the customer’s mood and satisfaction in real-time.
Identifies the specific purpose of the conversation (e.g., request for support, billing inquiry, complaint), ensuring quick responses to customer needs.
Extracts important tasks like payment confirmations or scheduling appointments, so you never miss a crucial step.
Using structured data means the information you receive is always in the same, easy-to-process JSON format, simplifying your workflow.
You don’t need to worry about understanding AI models—the system delivers the insights you need in plain language, ready to act on.
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