VOICE AGENTS / FOR BRAZILIAN COMPANIES
Voice agentsthat understandBrazil.
We build voice agents with you, not for you to build alone. Our team brings the platform, the proprietary BR-PT models, and the Brazilian telephony stack of people who actually run IP telephony in Brazil. You bring the use case and the domain. Together we ship to production in 30 days.
TRUSTED BY BRAZILIAN OPERATIONS
- 200+BR operators on SIP termination
- 1M+minutes of audio processed in 2025
- 2.4Kagent hours per month
We replaced our outbound dialer with SipPulse voice agents and cut cost per call by 87%, with higher debtor reach than before.
Head of Collections · BR utility operator
WHAT WE DELIVER
Five voice agents we deploy with you, in 30 days.
Active collections that speak real Brazilian Portuguese.
We deploy the collections voice agent with your team, in production in 30 days. Script tuned by your compliance, CRM integration via REST API, natural Brazilian Portuguese voice via pulse-tts-agent. You own the experience, we stay as your partner.
- →30-day deployment with our team
- →CRM integration via REST API + webhooks
- →Natural Brazilian Portuguese via pulse-tts-agent
- →REFER transfer with full conversation context
Outbound qualification in 30 seconds, 24/7.
We deploy the voice agent that calls the lead the moment they raise their hand. Qualification criteria tuned for you, direct booking into the SDR calendar, hot handover for humans to close. In production in 30 days.
- →30-day deployment with our team
- →Triggered from your form or MAP webhook
- →Google Calendar and Outlook via API
- →Hot handover to humans to close
Booking over the phone, no app, no queue.
We deploy the voice agent that books appointments, exams or services by voice. Checks your scheduling system in real time via API, sends WhatsApp confirmation, reminds 24 hours ahead to cut no-shows.
- →30-day deployment with our team
- →Calendar lookup via API (Google, Outlook or yours)
- →Automatic WhatsApp confirmation
- →Reschedule and cancel on the same call
Tier 1 resolved without a human queue.
We deploy the voice agent that picks up, identifies intent, looks up data in your system via API and answers. When it needs a human, it transfers via REFER with the conversation transcript ready. Humans only see calls that truly need humans.
- →30-day deployment with our team
- →Data lookup via REST API + webhooks
- →REFER transfer with full context
- →Real-time transcription via pulse-precision-pro
Personalized notifications at scale.
We deploy the notification voice agent with your team. More effective than SMS, more respectful than generic robocalls. HD voice via pulse-tts-narration on IP channels (WhatsApp, WebRTC, Widget, private SIP), accepts inline responses, delivery + sentiment metrics.
- →30-day deployment with our team
- →HD voice via pulse-tts-narration on IP channels
- →Scheduled dispatch via API or cron
- →Accepts inline responses (confirm, cancel, talk)
INSIDE THE STUDIO
A workspace built for telephony, not just transcription.
Every voice agent shipped on SipPulse AI was first tested here: STT, TTS, LLM, PII anonymization, all in one console. The same screens your team will live in once you go live.
Real-time usage, cost and performance across every AI service in one workspace.
HOW IT WORKS
From first call to production in five steps.
No generic tools. Each engagement is shaped to your call volume, your CRM, your compliance rules, and your existing telephony stack.
- 01
Free consultation
A 30-minute call to map the use case and confirm fit. No deck, no fluff.
FREE · 30 MIN - 02
Discovery session
Paid in-depth session with our specialists. We map the call flow, integrations, regulatory constraints, success metrics.
PAID · 2-4 H - 03
Technical assessment
We design the architecture, pick the right runtime (Cloud Studio vs Edge NIVA), select models, define the integration path.
INCLUDED IN DISCOVERY - 04
Custom proposal
Detailed scope, timeline, token-based pricing tailored to your volume. No surprise fees.
WITHIN 5 BUSINESS DAYS - 05
Deploy and optimize
Pilot in production with real traffic. We instrument every call, iterate on quality and cost weekly.
TYPICALLY 30 DAYS TO LIVE
※Discovery fee is fully credited if the project moves forward.
STACK THAT FITS YOURS
Connects to what you already have.
No rip-and-replace. The runtime speaks SIP, WebRTC, REST, WebSocket and the WhatsApp Business API. Drop in next to your PBX, your CRM, your dialer.
TELEPHONY
SIP / RFC 3261
INVITE, REFER, BYE, RTP, full signaling. Plug into your existing trunk or your PBX.
AITRUNK
Public PSTN termination domestically in Brazil, HD voice end to end.
UniMRCP
Media resource control for speech engines you already operate.
MESSAGING
WhatsApp Business API
Official API, scalable templates, two-way handoff to voice.
Telegram
Bot API integration for support and notifications.
Web Widget
Embeddable chat + voice widget for your website. One snippet.
BUSINESS SYSTEMS
REST + WebSocket APIs
Wire your CRM, ticket system, ERP. Webhook on every interaction.
Google Calendar / Outlook
Native scheduling with real-time availability and confirmation.
NIVA Platform
Drop voice agents into existing NIVA IVR flows or replace them.
NEXT STEP
A 30-day pilot, in your operation, on real calls.
Pick one use case (collections, support, scheduling, sales or notifications). We deploy in 30 days, you keep what works, the rest costs nothing.
Free initial consultation · Discovery fee credited on project approval